Arbitration: when is it worth my while? A tool helps companies decide.
Pforzheim/Kehl – It’s still just a simple Excel spreadsheet with formulas, but in future, this piece of legal tech could make decision-making easier for businesses. Today, at the Pforzheim University of Applied Sciences, a tool was presented that answers the question of whether it is worth resolving a dispute between a business and its clients at a consumer arbitration board. The decision-making tool was developed by Stuttgart entrepreneur Dr Wolfgang Dannhorn in collaboration with Dr Simone Harriehausen (professor of business law at the Pforzheim University of Applied Sciences), who contributed to the idea with her experience as a business mediator and former lawyer and judge.